NQM Low Listening MOS Alarm

acNqmLqMosAlarm

Alarm

acNqmLqMosAlarm

OID

1.3.6.1.4.1.5003.9.10.1.21.2.0.96

Description

The alarm is sent when the device detects low listening voice quality towards the Network Quality Monitoring (NQM) probe destination.

Default Severity

 

Alarm Source

Board#%d/NqmSender#%d

Event Type

communicationsAlarm

Probable Cause

The alarm is sent when low listening voice quality is detected towards the NQM probe destination.

Severity

Condition

Text

Corrective Action

Minor

-

"Detected low listening voice quality towards NQM probe destination index <index>. Target IP address: <IP>, Listener MOS: <score>"

To fix the Noise Quality Measure (NQM) result, perform corrective action for Real Time Protocol (RTP) packet loss.

To fix the poor listening quality that the test indicates:

Try changing the coder
Try using RTP-Redundancy
Perform corrective action for RTP packet loss

For more information on packet loss corrective action, see NQM High Packet Loss Alarm.